Shipping policy
Order processing
All orders are processed within 1–2 business days. You'll receive a confirmation email with tracking details as soon as your order ships.
Delivery times
Estimated delivery is 7–12 business days for UK orders. Please note that delivery times are estimates and may occasionally be affected by customs, postal delays, or busy periods.
Shipping costs
- Free shipping on all UK orders over £39
- A flat shipping rate of £[X.XX] applies to orders under £39
Tracking your order
Once your order ships, you'll receive a tracking link by email so you can follow your parcel every step of the way. If you haven't received tracking within [3] business days, please contact us at [your email].
Where we ship
We currently ship to the United Kingdom.
Customs and duties
Orders within the UK are not subject to additional customs charges: International orders may be subject to import duties or taxes, which are the responsibility of the customer.
Problems with your order
If your order arrives damaged, faulty, or doesn't arrive within the estimated timeframe, please contact us at [your email] and we'll make it right. Your satisfaction is covered by our 30-day happiness guarantee.
Contact
Questions about your order? Email us at (lumarre.beauty@gmail.com) and we'll get back to you within [24–48] hours.